| ALL DIGITAL CONVERTERS COME WITH A 15 DAY MONEY BACK & 1 YEAR REPLACEMENT WARRANTY (complete warranties at bottom of this page OR click here) Before contacting us, please read all Warranties and Customer Responsibilities below. CALL US AT 866-877-8989 OR E-MAIL US FOR DETAILS |
Q. Are the digital converters easy to hook up?
A. Yes, they come with easy to follow instructions and you will also get our tech support website and e mail address for support or to order additional units.
Q. Can I order more than 1 converter?
A. 1st time customers can only purchase one Digital Converter. After you have received your 1st unit and you are completely satisfied, you can order
additional units.
Q. I was told that your digital converters could be used for testing digital programming at no charge to me. Is this true?
A. We guarantee our units will receive all programming. It is the customers responsibility to have authorization for use and pay for any and all
programming you watch. If you even mention you want to use our equipment to test digital programming (pay, on demand, and premium channels) without
paying your service provider your order will be cancelled/denied.
By ordering via Internet, mail, or phone you are agreeing to pricing and warranties on this page. No oral agreement given to you over the phone or via
email will super-cede this agreement. If you do not agree to these terms do not order.
Note: If your sales rep tells you that you can test/watch any digital programming without authorization from your service provider let our management know
ASAP and appropriate action will be taken.
Q. I don't want to order on line. Can you take my order by phone?
A. Yes, we take orders by phone. Credit Card, Personal or Business checks, and Rush C.O.D. Reduced dealer/wholesale units C.O.D or Check order
only.
Q. Are these converters digital?
A. Yes, they receive all standard and HD programming.
Q. How do I contact your company?
A. 866-877-8989 or you can email us through our contact page and a sales rep will contact you. All new customers will receive our direct tech phone # on
their invoice.
Q. Are these digital converters sold as-is?
A. Yes and No. Our Motorola DCT or DCH and Scientific Atlanta Explorer converters come with a 15 day money back guarantee and a 1 year
replacement warranty. Click here to see all guarantees and warranties.
Dealers/resellers who purchase Digital Equipment at Wholesale are sold with a full 1 year replacement warranty. Dealers/resellers can only Exchange or
upgrade.
Q: I have asked for a refund and it has been denied; why?
A. Your box was purchased at a discounted rate (either wholesale or dealer). You have a full one year exchange or upgrade guarantee but not a money
back guarantee on discounted purchases.
Q. Will my converter come with accessories?
A. Yes. Every converter comes with a remote control and power cord. Customer will supply connecting cable that goes from digital converter to TV. Also,
included are simple plug and play hook-up instructions.
Q. Do I have to pay for the pay and premium channels I receive using my personal digital converter?
A. Yes, it is the responsibility of all of our customers to notify your cable company before ordering/installation.
Q. What if I want to watch free cable TV using one of your digital converters?
A. Because we guarantee these converters to receive all cable programming you must have authorization. Anyone who implies theft of cable services will
be denied their sale.
Q. I will not contact my cable company and plan to use your digital cable converter to watch free cable TV including all premium channels.
A. If these are your intentions please do not order.
Q. How does the cable company know I have a privately owned cable converter?
A. Cable Companies have no way to tell who is using privately owned equipment. You will see below in our disclaimer it is the user's responsibility to notify
them.
Q. If they can't detect the use of these converters, why would I want to let them know? They already charge too much as it is.
A. Because it's the law. Although you may own equipment that receives all programming, including pay and premium channels, you must have
authorization to use it.
Q. Why would I want a privately owned 1000 plus channel digital converter?
A. You can eliminate your monthly rental fees saving you up to $200 and over per converter per year. (Example: If you have 3 rental converters at a
rental cost of $17 per month each, that's $612 per year in rental fees you can save if you own your own equipment. Multiply that by 10 years and you can
save up to $6,120!).
Q. How do I order one of these converters?
A. Email us at ftad1@yahoo.com or call our sales line at 1-866-877-8989. This is a sales line only. All Tech Support will be handled by email only.
Q. How long does it take, after I submit my order, to receive my converter?
A. It normally takes 7 to 10 working days. All orders are shipped ground. We also have guaranteed 3 day pre paid C.O.D. delivery at no extra charge. Ask
your sales rep for details.
Q. Do you have daily specials for new customers?
A. Please call 866-877-8989 or email us at ftad1@yahoo.com for current pricing and daily specials.
Q. I don't want the hard core adult channels to be active/viewable because we have teenagers in the house. Do these converters have parental control?
A. Yes, all the converters have the parental channel lockout. You can open or close any channel whether it be an analog or digital channel.
--------------------------------------------------------------------------------------------------------------------------------------------------------------------
1 YEAR WARRANTY:
All cable converters (retail/refurb) are covered for a full 1 year replacement warranty, from date of invoice, from manufacturing defects and defects with
workmanship. This warranty covers parts and labor. If a digital cable converter cannot be repaired, it will be replaced with a comparable digital cable
converter at our discretion. No warranty, either implied or expressed, covers the unit in the event of cable operator system changes. This warranty does
not cover damage from power surges, accidental or intentional physical damage, spilled liquids, misuse, unauthorized use, abuse, shipping charges, or
damage caused by non-authorized repair personnel, or anything that is beyond our control.
Our Phantom All In One Home Entertainment System comes with the Manufacturer's 1 year warranty. Reduced Dealer priced units (wholesale/refurb)
come with a full 1 year exchange or upgrade warranty. These units can only be exchanged or upgraded.
MONEY BACK GUARANTEE (please read paragraph below):
All cable converter/descrambler boxes (retail/refurb) carry a money back guarantee. If for any reason you are not satisfied with the digital converter you
have purchased, just email us to obtain a return authorization number and we can either repair or exchange the cable converter box or issue a refund. All
digital cable converters returned for refund must be postmarked within 15 days from the date of the invoice. We are not responsible for items returned to
us that are lost or damaged in the shipping process. Therefore all returns should be sent with the appropriate insurance. Return shipping and handling
charges are non-refundable. Please allow up to 1 week from the date we receive your return to process of all refunds. However, our actual shipping and
handling fees are non-refundable. Shipping and handling fees are actual costs and are not refundable. Any digital cable converter returned for
replacement must be received before any digital cable converter can be shipped. After we receive the digital cable converter the replacement will be sent
out within 2-5 business days ( subject to availability ). All exchanges are sent ground unless otherwise specified. Allow 2-5 days for shipping
replacements. Any unauthorized use, tampering, either internal or external, will void all warranties associated with the purchase of your digital cable
converter.
REFUNDS/CANCELLATIONS:
Refunds/Cancellations are made in the same manner of payment as they were submitted (Debit/Credit Cards or Money Order) following the return of the
unit. The amount refunded is full price of the unit minus our shipping and handling costs. Refunds are submitted as soon as possible, but please allow up
to 15 working days for processing. There may be additional charges if the unit is not in like new condition or if there are parts missing. Please keep your
unit in excellent condition in case a return is necessary. If at any time you cancel your order for any reason you may be charged up to a 20% cancellation
fee (restocking fee). It is your responsibility to confirm the make/model before ordering and abide by our disclaimer below.
DISCLAIMER AND CUSTOMER RESPONSIBILITY:
The legal information and opinions found here are given without representation as to accuracy and may be completely wrong. If you use a digital
converter and intend to hook it up to your cable system, you are responsible for notifying your cable company of your intention to own and operate your
own equipment, and you must pay for all programming that the converter is capable of receiving. If you're concerned about the legality of using a digital
converter or owning your own cable equipment, please consult an attorney. The use of digital converters for the unauthorized reception of cable
programming is against the law. However, cable consumers have the right, under US Federal Law, to own and operate their own cable equipment. The
cable consumer has the right, under US Federal Law, to own their own equipment.
We accept credit/debit cards, personal and business checks, and also have priority rush C.O.D shipment available for retail sales. Dealer/wholesale
reduced priced digital converter we accept C.O.D. and check orders only.
RETURNS/RMA#:
You must obtain a Return Authorization number (RMA) before any product can be returned. Please contact technical support via ftad123@yahoo.com for
authorization. Merchandise must be in "like new and unused condition", with all accessories, manuals, boxes, cables, and original manuals. We will give
you an RMA# to return your unit. Additional charges will be assessed for damaged returns. Merchandise that comes back with handwriting on it (or it's
box) is considered "damaged". Once the seal has been broken on return items, a 20% re-stocking fee may be applied plus shipping charges. The
customer is responsible for shipping costs on returned units. Please be sure to include a note explaining your exact problem. Be as specific as possible.
All items must be shipped/returned fully insured and to the address printed on the original shipping label. INP will only accept returns from UPS or Fed Ex
and will not be accepted. Any Postal (USPS) will be refused.
By ordering via Internet, mail, or phone you are agreeing to these above terms. No oral agreement given to you over the phone or via email will
super-cede this agreement. If you do not agree to these terms do not order.
A. Yes, they come with easy to follow instructions and you will also get our tech support website and e mail address for support or to order additional units.
Q. Can I order more than 1 converter?
A. 1st time customers can only purchase one Digital Converter. After you have received your 1st unit and you are completely satisfied, you can order
additional units.
Q. I was told that your digital converters could be used for testing digital programming at no charge to me. Is this true?
A. We guarantee our units will receive all programming. It is the customers responsibility to have authorization for use and pay for any and all
programming you watch. If you even mention you want to use our equipment to test digital programming (pay, on demand, and premium channels) without
paying your service provider your order will be cancelled/denied.
By ordering via Internet, mail, or phone you are agreeing to pricing and warranties on this page. No oral agreement given to you over the phone or via
email will super-cede this agreement. If you do not agree to these terms do not order.
Note: If your sales rep tells you that you can test/watch any digital programming without authorization from your service provider let our management know
ASAP and appropriate action will be taken.
Q. I don't want to order on line. Can you take my order by phone?
A. Yes, we take orders by phone. Credit Card, Personal or Business checks, and Rush C.O.D. Reduced dealer/wholesale units C.O.D or Check order
only.
Q. Are these converters digital?
A. Yes, they receive all standard and HD programming.
Q. How do I contact your company?
A. 866-877-8989 or you can email us through our contact page and a sales rep will contact you. All new customers will receive our direct tech phone # on
their invoice.
Q. Are these digital converters sold as-is?
A. Yes and No. Our Motorola DCT or DCH and Scientific Atlanta Explorer converters come with a 15 day money back guarantee and a 1 year
replacement warranty. Click here to see all guarantees and warranties.
Dealers/resellers who purchase Digital Equipment at Wholesale are sold with a full 1 year replacement warranty. Dealers/resellers can only Exchange or
upgrade.
Q: I have asked for a refund and it has been denied; why?
A. Your box was purchased at a discounted rate (either wholesale or dealer). You have a full one year exchange or upgrade guarantee but not a money
back guarantee on discounted purchases.
Q. Will my converter come with accessories?
A. Yes. Every converter comes with a remote control and power cord. Customer will supply connecting cable that goes from digital converter to TV. Also,
included are simple plug and play hook-up instructions.
Q. Do I have to pay for the pay and premium channels I receive using my personal digital converter?
A. Yes, it is the responsibility of all of our customers to notify your cable company before ordering/installation.
Q. What if I want to watch free cable TV using one of your digital converters?
A. Because we guarantee these converters to receive all cable programming you must have authorization. Anyone who implies theft of cable services will
be denied their sale.
Q. I will not contact my cable company and plan to use your digital cable converter to watch free cable TV including all premium channels.
A. If these are your intentions please do not order.
Q. How does the cable company know I have a privately owned cable converter?
A. Cable Companies have no way to tell who is using privately owned equipment. You will see below in our disclaimer it is the user's responsibility to notify
them.
Q. If they can't detect the use of these converters, why would I want to let them know? They already charge too much as it is.
A. Because it's the law. Although you may own equipment that receives all programming, including pay and premium channels, you must have
authorization to use it.
Q. Why would I want a privately owned 1000 plus channel digital converter?
A. You can eliminate your monthly rental fees saving you up to $200 and over per converter per year. (Example: If you have 3 rental converters at a
rental cost of $17 per month each, that's $612 per year in rental fees you can save if you own your own equipment. Multiply that by 10 years and you can
save up to $6,120!).
Q. How do I order one of these converters?
A. Email us at ftad1@yahoo.com or call our sales line at 1-866-877-8989. This is a sales line only. All Tech Support will be handled by email only.
Q. How long does it take, after I submit my order, to receive my converter?
A. It normally takes 7 to 10 working days. All orders are shipped ground. We also have guaranteed 3 day pre paid C.O.D. delivery at no extra charge. Ask
your sales rep for details.
Q. Do you have daily specials for new customers?
A. Please call 866-877-8989 or email us at ftad1@yahoo.com for current pricing and daily specials.
Q. I don't want the hard core adult channels to be active/viewable because we have teenagers in the house. Do these converters have parental control?
A. Yes, all the converters have the parental channel lockout. You can open or close any channel whether it be an analog or digital channel.
--------------------------------------------------------------------------------------------------------------------------------------------------------------------
1 YEAR WARRANTY:
All cable converters (retail/refurb) are covered for a full 1 year replacement warranty, from date of invoice, from manufacturing defects and defects with
workmanship. This warranty covers parts and labor. If a digital cable converter cannot be repaired, it will be replaced with a comparable digital cable
converter at our discretion. No warranty, either implied or expressed, covers the unit in the event of cable operator system changes. This warranty does
not cover damage from power surges, accidental or intentional physical damage, spilled liquids, misuse, unauthorized use, abuse, shipping charges, or
damage caused by non-authorized repair personnel, or anything that is beyond our control.
Our Phantom All In One Home Entertainment System comes with the Manufacturer's 1 year warranty. Reduced Dealer priced units (wholesale/refurb)
come with a full 1 year exchange or upgrade warranty. These units can only be exchanged or upgraded.
MONEY BACK GUARANTEE (please read paragraph below):
All cable converter/descrambler boxes (retail/refurb) carry a money back guarantee. If for any reason you are not satisfied with the digital converter you
have purchased, just email us to obtain a return authorization number and we can either repair or exchange the cable converter box or issue a refund. All
digital cable converters returned for refund must be postmarked within 15 days from the date of the invoice. We are not responsible for items returned to
us that are lost or damaged in the shipping process. Therefore all returns should be sent with the appropriate insurance. Return shipping and handling
charges are non-refundable. Please allow up to 1 week from the date we receive your return to process of all refunds. However, our actual shipping and
handling fees are non-refundable. Shipping and handling fees are actual costs and are not refundable. Any digital cable converter returned for
replacement must be received before any digital cable converter can be shipped. After we receive the digital cable converter the replacement will be sent
out within 2-5 business days ( subject to availability ). All exchanges are sent ground unless otherwise specified. Allow 2-5 days for shipping
replacements. Any unauthorized use, tampering, either internal or external, will void all warranties associated with the purchase of your digital cable
converter.
REFUNDS/CANCELLATIONS:
Refunds/Cancellations are made in the same manner of payment as they were submitted (Debit/Credit Cards or Money Order) following the return of the
unit. The amount refunded is full price of the unit minus our shipping and handling costs. Refunds are submitted as soon as possible, but please allow up
to 15 working days for processing. There may be additional charges if the unit is not in like new condition or if there are parts missing. Please keep your
unit in excellent condition in case a return is necessary. If at any time you cancel your order for any reason you may be charged up to a 20% cancellation
fee (restocking fee). It is your responsibility to confirm the make/model before ordering and abide by our disclaimer below.
DISCLAIMER AND CUSTOMER RESPONSIBILITY:
The legal information and opinions found here are given without representation as to accuracy and may be completely wrong. If you use a digital
converter and intend to hook it up to your cable system, you are responsible for notifying your cable company of your intention to own and operate your
own equipment, and you must pay for all programming that the converter is capable of receiving. If you're concerned about the legality of using a digital
converter or owning your own cable equipment, please consult an attorney. The use of digital converters for the unauthorized reception of cable
programming is against the law. However, cable consumers have the right, under US Federal Law, to own and operate their own cable equipment. The
cable consumer has the right, under US Federal Law, to own their own equipment.
We accept credit/debit cards, personal and business checks, and also have priority rush C.O.D shipment available for retail sales. Dealer/wholesale
reduced priced digital converter we accept C.O.D. and check orders only.
RETURNS/RMA#:
You must obtain a Return Authorization number (RMA) before any product can be returned. Please contact technical support via ftad123@yahoo.com for
authorization. Merchandise must be in "like new and unused condition", with all accessories, manuals, boxes, cables, and original manuals. We will give
you an RMA# to return your unit. Additional charges will be assessed for damaged returns. Merchandise that comes back with handwriting on it (or it's
box) is considered "damaged". Once the seal has been broken on return items, a 20% re-stocking fee may be applied plus shipping charges. The
customer is responsible for shipping costs on returned units. Please be sure to include a note explaining your exact problem. Be as specific as possible.
All items must be shipped/returned fully insured and to the address printed on the original shipping label. INP will only accept returns from UPS or Fed Ex
and will not be accepted. Any Postal (USPS) will be refused.
By ordering via Internet, mail, or phone you are agreeing to these above terms. No oral agreement given to you over the phone or via email will
super-cede this agreement. If you do not agree to these terms do not order.
| Hours: Monday through Saturday - 8 AM to 10 PM. Sunday - 10 AM to 10 PM. Watch your TV programming in SD or full HD including ON DEMAND, PREMIUMS & SPORTS. MOTOROLA DCT 6400 SERIES HD/DVR DIGITAL TV CONVERTER REFURBISHED AS LOW AS $95 DELIVERED!!! BRAND NEW RETAIL AVAILABLE FOR SPECIAL ORDER AT $525 PLUS S&H, WE DO NOT KEEP NEW UNITS IN STOCK SO YOU MUST CALL FOR DETAILS!!! |
| Ask about our other HD/DVR and 3D ready boxes including our set top Plug and Play converters! |
| Get the most from your digital cable with the advanced dual-tuner digital video recorder (DVR) and high definition (HD) television set-top that decodes, records and plays in HD format. The Motorola DCT 6400 series combines the extraordinary features of digital cable, great programming options, interactive program guides, Video on Demand, and commercial-free, CD quality music with dual tuner digital video recording and the incredible picture quality and sound of high-definition television (HDTV). The dual tuner in the 6400 series lets you do two things at once: watch a live program while recording another, record two programs that are on at the same time or even watch a previously recorded program while recording another! |
- Record your favorite programs when you’re away
- Record one program and watch another
- Record two live programs while watching a third
program you recorded earlier
- Record and store up to 20 hours of high-definition
programs on the 6400s and depending on the model,
up to 100 hours of standard definition programming
- Watch and record programs at the same time.
- Pause live TV for up to 1 hour without missing a
minute
- Use instant replay any time you want
- Watch two programs at the same time with the
Picture-in-Picture feature on any TV you have
| ASK ABOUT OUR FIRST TIME CUSTOMER SINGLE UNIT SPECIAL! Includes 1 Converter, 1 Universal Remote, and 1 Power Cord! Call 866-877-8989 for more info. |
| First Unit $95.00 plus Shipping & Processing! Very Limited Quantity so don't hesitate and Order Now! Stop paying monthly rental fees and own your very own converter box, LEGALLY! If you're paying up to $17 a month for your converter this promotional offer will pay for itself in the first 6 months! |
| Home ~ FAQ'S ~ Warranties & Disclaimers ~ Contact Us ~ Order Now ~ Privacy Policy Copyright, FinallyFreeTV.com 2012 |
| NOTE: Pictures above are for display purposes only, actual products are not brand new and are not being represented that way. However, all our products do work as new regardless of cosmetics. |
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